Welcome to I Hang TVs! By accessing our website and using our services, you agree to comply with the following terms and conditions. These terms are important for protecting both your rights as a customer and the integrity of our services. Please read them carefully before making any purchases, as they outline your rights and responsibilities when using our website.

1. General Terms of Use

By accessing I Hang TVs and using any of the products, services, or features available on our website, you agree to the following terms and conditions. If you do not agree with any of the provisions below, you should refrain from using the website or purchasing any products.

• Eligibility: You must be at least 18 years old and legally capable of entering into binding agreements under South African law to use our website and make purchases.
• Account Information: You are responsible for providing accurate, up-to-date, and complete information when registering or making purchases. You agree to keep your account credentials confidential and are responsible for all activities that occur under your account.

2. Product Information and Availability

We strive to provide accurate product information, including descriptions, images, pricing, and availability. However, despite our best efforts, errors may occur. In such cases, we reserve the right to:

• Correct any inaccuracies in product information.
• Cancel or modify any order that contains incorrect information, including pricing errors, availability issues, or technical glitches.
• If we cannot fulfill an order due to stock issues or other reasons, we will notify you promptly and either offer an alternative product or a refund.

3. Pricing and Payment

• Prices: All prices are listed in South African Rand (ZAR) and are inclusive of VAT (Value-Added Tax). Shipping and handling fees may apply, depending on the delivery address and product size.
• Payment Methods: We accept various payment methods, including credit and debit cards (Visa, MasterCard, American Express), bank transfers, and secure online payment options.
• Payment Authorization: By placing an order, you authorize I Hang TVs to process your payment and charge the corresponding amount for the items in your cart, including taxes, delivery charges, and any other applicable fees.
• Refunds: Refunds are processed according to our returns policy, and they may take up to 14 business days to reflect in your account, depending on the payment method used.

4. Orders and Shipping

• Order Confirmation: Once you have placed an order, we will send you an order confirmation via email. This does not mean that the order has been accepted; acceptance of your order occurs when we process the payment and ship the items.

• Shipping: We offer nationwide delivery within South Africa. Delivery fees are calculated based on your location and the weight of your order.

  • Standard Delivery Time: Orders are typically dispatched within 1-3 business days. Delivery times may vary depending on your location, product availability, and courier services.
  • Tracking: After dispatch, you will receive tracking details to monitor your shipment’s progress.

• Incorrect or Missing Deliveries: In the event of a missing or incorrect item, please contact us within 48 hours of receiving your order. We will investigate and rectify the issue promptly.

5. Returns, Exchanges, and Cancellations

• Returns and Exchanges: If you are not satisfied with your purchase, you may return or exchange the item within 7 days of receiving your order, subject to the following conditions:

  • The product must be unused, in its original packaging, and in resalable condition.
  • Electronic products (such as computers, tablets, or TVs) are subject to their respective manufacturer’s return policies.
  • Faulty items: If you receive a defective or damaged product, please notify us immediately. We will arrange for a return and either replace the item or issue a refund, depending on the circumstances.

• Cancellations: You may cancel an order prior to shipment. If the product has already been dispatched, you may need to follow the returns procedure. I Hang TVs reserves the right to cancel orders due to pricing errors or other unforeseen issues.

6. Warranty and Liability

• Warranty: All new products sold by I Hang TVs come with a manufacturer’s warranty. The warranty period and coverage vary depending on the manufacturer and product type. We recommend reviewing the warranty details provided with your product or on the manufacturer’s website.
• Liability: I Hang TVs is not liable for any damages or loss arising from the use of our products, except where required by South African consumer protection laws. Our liability is limited to the value of the product purchased and the amount paid for delivery.

7. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. By using our website, you agree to our Privacy Policy, which explains how we collect, use, and store your data. I Hang TVs ensures that all sensitive information, including payment details, is securely handled using encryption technologies.

8. Intellectual Property

All content on the I Hang TVs website, including text, images, logos, videos, graphics, and trademarks, is the intellectual property of I Hang TVs or its respective owners. You may not use, reproduce, or distribute any of this content without the express written consent of the owner.

9. Governing Law and Dispute Resolution

• Governing Law: These terms and conditions are governed by the laws of the Republic of South Africa.
• Dispute Resolution: In the event of any dispute, we encourage you to contact our customer service team first to resolve the issue. If an amicable solution cannot be reached, any legal action will be taken in the courts of South Africa.

10. Modifications to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time, and any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms regularly to stay informed of any changes.

11. Contact Us

If you have any questions or concerns regarding these terms and conditions, please feel free to contact us:

• Phone: +27 73 625 5637
• Email: info@ihangtvs.co.za
• Visit Us: Shop L23, Rivonia Central, Oriental City Rivonia,
  Corner Rivonia Boulevard and 9th Ave, Rivonia, Sandton, 2128

By using our website and services, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions.